Gong
Win more deals through careful call analysis.
Last updated
Win more deals through careful call analysis.
Last updated
Connecting your Gong account is an important step in unlocking the full power of Opine. Call transcripts provide critical context to Opine AI enabling it to better summarize deals, give competitive analysis, and provide actionable next steps.
Visit your Opine organization integration settings to initiate Gong's authorization flow:
Your authorization will grant these API permissions to Opine:
Retrieve basic call data such as title, duration, and spoken language, and extended data such as interaction stats, list of speakers, and main topics of conversation
Retrieve user data such as ID, name, and phone number
Retrieve a call transcript
Opine will look for calls associated with the deals in your connected CRM every 12 hours. The results of analyzing evaluation activity, combined with data from other integrations and Gong call transcript analysis, is available to Opine AI for generating summaries, recommending tasks, answering questions, and more.