Connecting your Chorus account is an important step in unlocking the full power of Opine. Call transcripts provide critical context to Opine AI enabling it to better summarize deals, give competitive analysis, and provide actionable next steps.
Connecting Chorus
Visit your Opine organization integration settings to configure the Chorus integration:
1
Navigate to Chorus integrations settings page
Navigate to the Chorus personal settings page and scroll down to the "API Access" section. Click the "Generate API Token" button and copy the value of generated API token.
ZoomInfo Chorus API tokens may only be generated by administrators of the Chorus organization. If you do not see the "API Access" card section in your Chorus personal settings, you do not have the necessary permission in Chorus to generate an API token.
2
Navigate to the Chorus integration settings in Opine
Click Settings at the bottom of the main navigation
Under Organization click Integrations
Click on the Chorus integration
3
Transfer value for API Token from Chorus
Transfer the copied Chorus API token from Chorus into the respective Opine integration configuration field.
4
Click Connect
Click the "Connect" button to save your configuration.
How it works
Opine will look for calls associated with the deals in your connected CRM every hour. The results of analyzing evaluation activity, combined with data from other integrations and Chorus call transcript analysis, is available to Opine AI for generating summaries, recommending tasks, answering questions, and more.
